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Increase Your Revenue Without Adding To Your To-Do List

Callback Hero connects to your Practice Management Software to find hidden revenue and personally call patients using your voice (not a robot). We stop patients from exiting through the backdoor and help complete your front office’s to-do list. Your to-do list done.

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Stop Patients From Falling Through The Cracks

Front Office Staff

We all know that our front desk staff should be :

  • calling patients who are overdue for hygiene recare
  • calling patients who are have unscheduled treatment
  • calling patients who are have overdue balances
  • answering patient questions over the phone and on your website

In addition to the 100 other things on their to-do list.

Even worse, other dental software adds to this growing list by giving your staff more tasks.

It becomes impossible for them to keep up so you either hire more staff or you do nothing .

Callback Hero Does Your Front Office's To-Do List For Them

Reduce your staff’s to-do list while increasing your profit

Following up with patients who are overdue for hygiene recare

Following up with patients with unscheduled treatments

Calling patients to wish them
Happy Birthday

Calling patients with overdue balances

Answering website inquiries when staff isn’t available

Answering calls before they are missed

Following up with patients who are overdue for hygiene recare

Following up with patients with unscheduled treatments

Calling patients to wish them a Happy Birthday

Calling patients with overdue balances

Answering website inquiries

Answering calls before they are missed

Get More Reviews and Referrals

"I'm here an hour and a half after the office closes, I know I should be calling patients, but I just want to go home and be with my family."

Dr. Lisa Curry

Founder of Curry Dental Center

Post-Op Calls

We all know we should be doing post op calls, but after a long day, we just want to go home.

Callback Hero does your post-op calls to show patients you care.

Get More Reviews

After your patients are feeling cared for, we ask them to review your practice.

 5/5

How did we do?

We appreciate you choosing test and really value your input. Please let us know how we did?

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Could we have done better?

Help Us Improve

"This is how i do my post-op call. I'm going to get a review and possibly five patients from this three-minute post-op call. I encourage everyone to try it and see the result. It's very rewarding! It's win-win!"

Dr. Nathan Ho

Founder of Dental WinWin and EnvisionStars, Affinity Smiles

Get More Referrals

Patients who know their providers care provide better reviews, refer more often with more credibility, and accept treatment more often because they trust you more.

This works because just like you, patients love to experience human connection. As we all do!

Reduce No Shows

We all know that patient confirmations and reminders work, but some patients still no show.

Sandy Pardue, founder of Classic Practice Resources, has helped hundreds of practices for over 25 years reduce no shows. She says two reasons why patients no show are “they don’t value the service and they have unanswered questions and/or they do not fully understand their condition or needed treatment.”

Sandy Pardue

www.classicpractice.com

Connecting with patients to show you care and to share the value of your service reduces no shows. Callback Hero makes your new patients feel connected to you by personally calling them on your behalf and welcoming them to your practice.

The best part about it is, the patient hears from you the doctor or your front office staff directly without you having to call each new patient.

No, Callback Hero is not magic, but it does work.

How does Callback Hero Call Patients Using Your Voice?

  1. Record a voice message for hygiene recare, post op calls, unscheduled treatment
  2. Set up how often you want to follow up with patients
  3. Callback Hero sends your voice message as a voicemail to your patients.

Curious to see how Callback Hero calls your patients?

Schedule A Demo

How Does Callback Hero Answer Website Inquiries?

  1. We gather answers to frequently asked questions ( ie when are you open? Can I schedule an appt?) 
  2. If your front office isn’t available, and someone asks a question we answer them directly, and encourage them to schedule an appointment.

Curious to see how Callback Hero answers website inquiries?

Schedule A Demo

How Does Callback Hero Answer Phone Calls?

  1. We gather answers to frequently asked questions: (ie when are you open? Can I schedule an appt?)
  2. You record a voice message that let’s callers know who they have reached, that you aren’t available, and an automated system will text them. 
  3. After a few rings (number determined by you), the voice message you created is played to the caller and the automated system texts them to begin a conversation.

Curious to see how Callback Hero calls your patients?

Schedule A Demo

Stop Patients From Falling Through The Cracks

Watch A Demo

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